Return & Exchange Policy

At Junees, we want you to shop with confidence. If for any reason you are not fully satisfied with your purchase, please review our return and exchange policy below.

Return Eligibility & Timeframes

Eligible merchandise must be received back at our warehouse within the following timeframes:

Within 7 days of delivery for a full refund to the original payment method.
Between 8–14 days of delivery for a store credit to be used on a future purchase.

Returns submitted after 14 days from the delivery date are not accepted.

Return Conditions

All returned items must be in original condition — unworn, unwashed, unaltered, and with all original tags attached. Items showing signs of wear, damage, or alteration may be rejected or returned to the customer.

Items purchased on sale or with promotional discounts are considered final sale.
Accessories and add-on items are final sale and not eligible for return.
International orders are final sale and non-returnable.

Return Shipping Costs

Customers are responsible for all return shipping costs. We do not provide prepaid return labels. Shipping and handling charges paid at checkout are non-refundable.

We strongly recommend using a traceable shipping method to ensure your return is delivered safely.

How to Start a Return

Complete the Return & Exchange form included with your order or follow the return instructions provided online.
Include the completed form and original packing slip inside your return package.
Securely pack the item(s) and ship them to the return address listed below.

Return Address

Junees Returns
1850 McDonald Ave
Brooklyn, NY 11223
United States

Return Processing

Once your return is received, please allow 7–10 business days for inspection and processing. After approval, refunds will be issued to the original form of payment, or store credit will be applied to your account.

Please note that your bank or payment provider may require additional time to post the refund to your account.

In-Store Returns

Online purchases may be returned to participating retail locations for store credit only. Items must be returned within 7 days of delivery and accompanied by proof of purchase.

Restocking Fees

Returns exceeding a total order value of $250 may be subject to a restocking fee of $2 per item. Any applicable fees will be deducted from the refund or store credit.